We are committed to keeping your information secure and private. This policy tells you what information we collect on our website and why, how we keep it safe, how we use that information, who we share that information with and what your rights are.
When you use our contact, quote, PDF download and other forms we collect your information on a secure CRM platform. Information is not stored on our website. We will use your information to contact you in connection with the request you have made. This may mean:
We do not share your information with any third party for the purposes of marketing. We may share information with third parties to ensure the effective execution of work. For example, if you send us a text to be translated, we may share that text with one of our language experts. In all such cases:
You may opt out of any communications at any time using links in our emails, or the contact details below. Please be aware that if you opt out of communications before we have completed work you have requested, we will not be responsible for completing such work, and may still need to contact you to collect payment for any work already undertaken.
Browsing
If you simply wish to browse our website, no personal data is directly collected by us. We use cookies to see how people behave on our website, to help us improve how we deliver information and to check if you have accepted our cookie and privacy policies. You may view our cookie policy in full here.
With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure our site to prevent malicious access.
If you use the social sharing buttons on our blog, some information will be collected by the social platform and their cookies will remain on our website. We use encryption on our website to help prevent access to these cookies.
In order to share, you will need to have an account with the social platform you use, and therefore will have already agreed to their terms for privacy and the use of cookies. Privacy and cookie information for the sites we connect to is here:
Mike Smith – Owner of Digital Smithy, who is our web developer and subject to our privacy and confidentiality policies.
Employees of RI.GS, who are the parent company of our services.
Our website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that our site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of our website address.
We do not share your information with or sell it to third parties except for the execution of works as detailed above.
We will not disclose your information to any third party unless we are required to do so by law. In such cases we will ensure due diligence in releasing only required information, and this only to recognised official parties entitled to require this information under law.
To act upon these rights contact us using the detail below.
This policy gives a clear guide to what data we collect and why.
You may request a copy of the information we hold about you at any time.
You may ask us to correct information held about you if it is incorrect or incomplete.
We will remove all data held about you on request.
We do not currently process your data – that is – we do not use it for marketing, sell or otherwise share it with third parties or act upon your data except to use it to communicate through our newsletter. You may opt-out of our newsletter at any time.
We do not collect sensitive personal data nor claim any rights of ownership over your data that we do hold.
We do not use your personal data for the purpose of direct marketing, scientific and historical research, for the performance of a task in the public interest or any similar purpose. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.
We do not use automatic processing of data. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.
For any of the above you may contact us through our standard contact form, by email, by phone or in writing using the following details.
Our contact form: CONTACT
Our email: info@ri.gs
Our phone: +31 (20) 33 00 333
Our address: RIGS B.V. Prinsengracht 697. 1017 JV Amsterdam
We will deal with any requests within 28 days except where reasonable impediment prevents us from doing so.
Mike Smith is our website developer through Digital Smithy. He provides website, security and social media support to us. As the developer of our site he has access to all data on the site. We have ensured that Digital Smithy abides by the GDPR and treats all our data and that of website users, customers and email contacts in strict confidence.
For enquiries you may contact Digital Smithy directly through his website: digitalsmithy.co.uk